Monthly Archives: January 2010

Crisis Camp Haiti DC: Week 3

Img_0032Img_0041Img_0040Img_0039Img_0038Img_0037Img_0036Img_0035Img_0034Img_0033Img_0042

1 Comment

Filed under Uncategorized

Trends and challenges for social media in 2010

What will the rest of 2010 hold for social media? I’m certain will see collaborative technologies be used to cover events and disasters on the real-time Web.

I’m also certain that three issues will dominate the space over the next year:

Identity, Privacy and Security.

Below is an interview where I talk about precisely these issues from Twtrcon:

As you’d imagine, there is no shortage of other opinion on what else the year will hold in social media. For other takes, try:

I left the following comment on Chris’ post:

I suspect the Fortune 500 will go looking for talent to bring in-house, if early adopters aren’t available internally. There’s still a high ceiling — and need — for decent corporate blogs, authentic social media managers and innovative internal implementations of social computing platforms.

Aside from personnel, it’s fun to think about the bigger picture, too. Government is increasingly a big player in this space, as is Google. Social is going to be more mainstream and have more money flow into it than ever before, if marketing investment projections line up.

Here’s hoping that the snake oil is wrung out in the process. I suspect another casualty may be the word “social” itself, as I commented at length on Andy McAfee’s blog. Collaboration and results are in, hype and hysteria are out.
Protecting identity, security and trust will plague adoption of all of these platforms, whether they’re in the public or private space. If we’re giving away our data, social graphs, interactions and transactions, we’ll expect to retain our identities, credentials and privacy. Companies that abuse that relationship will experience viral backlash that beggars the ire we’ve seen to date.

What do you think? What are the trends in collaboration technology that will matter this year?

Please let me know in the comments or reply to @digiphile on Twitter.  I’ll be speaking tomorrow at the inaugural Social Media Breakfast in Washington, D.C. on this very topic.

Update: Here’s the presentation on Social Media Trends for 2010 from Prezi.com.

2 Comments

Filed under social bookmarking, social media, Twitter, video

Haiti Relief

Leave a comment

Filed under Uncategorized

Unrestricted open Internet access is a top foreign policy for the US

Hillary Clinton on Internet Freedom

Secretary of State Hillary Clinton speaks on Internet Freedom at the Newseum

“We stand for a single internet where all of humanity has equal access to knowledge and ideas.” – Secretary  Clinton.

Today, Secretary of State Hillary Clinton delivered a major speech on Internet Freedom to an audience of diplomats, politicians, journalists, tech executives and online activists in Washington, D.C.

The Wall Street Journal headline was clear this morning: “Internet access is the Clinton Doctrine.” As reported there, the U.S.  has made unrestricted access to the Internet a top foreign-policy priority.

“This issue isn’t just about information freedom; it is about what kind of world we want and what kind of world we will inhabit,” said Clinton. “It’s about whether we live on a planet with one internet, one global community, and a common body of knowledge that benefits and unites us all, or a fragmented planet in which access to information and opportunity is dependent on where you live and the whims of censors.”

Secretary Clinton’s speech at the Newseum was streamed live at NetFreedom.state.gov. The discussion on Twitter was aggregated at the #netfreedom hashtag. Notably, many of the tweets showing up there are in Chinese.

“The spread of information networks is forming a new nervous system for our planet,” said Secretary Clinton. “When something happens in Haiti or Hunan, the rest of us learn about it in real time – from real people. And we can respond in real time as well. “

The full text of Secretary of State Clinton’s speech on Internet freedom can be found at State.gov. Excerpts are posted below. Video is available here.

“Now, in many respects, information has never been so free,” said Clinton. “There are more ways to spread more ideas to more people than at any moment in history. And even in authoritarian countries, information networks are helping people discover new facts and making governments more accountable.”

“On their own, new technologies do not take sides in the struggle for freedom and progress, but the United States does. We stand for a single internet where all of humanity has equal access to knowledge and ideas. And we recognize that the world’s information infrastructure will become what we and others make of it. Now, this challenge may be new, but our responsibility to help ensure the free exchange of ideas goes back to the birth of our republic.”

Where the Berlin Wall Crumbled, an “information wall” has emerged

“The Berlin Wall symbolized a world divided and it defined an entire era,” said Clinton. “Today, remnants of that wall sit inside this museum where they belong, and the new iconic infrastructure of our age is the internet. Instead of division, it stands for connection. But even as networks spread to nations around the globe, virtual walls are cropping up in place of visible walls.”

These walls are made of bits, not bricks.

“Some countries have erected electronic barriers that prevent their people from accessing portions of the world’s networks,” she said. “They’ve expunged words, names, and phrases from search engine results. They have violated the privacy of citizens who engage in non-violent political speech. These actions contravene the Universal Declaration on Human Rights, which tells us that all people have the right “to seek, receive and impart information and ideas through any media and regardless of frontiers.” With the spread of these restrictive practices, a new information curtain is descending across much of the world. And beyond this partition, viral videos and blog posts are becoming the samizdat of our day.”

Engaging in censorship could have new consequences.

“States, terrorists, and those who would act as their proxies must know that the United States will protect our networks,” said Secretary Clinton. “Those who disrupt the free flow of information in our society or any other pose a threat to our economy, our government, and our civil society. Countries or individuals that engage in cyber attacks should face consequences and international condemnation. In an internet-connected world, an attack on one nation’s networks can be an attack on all.”

Secretary Clinton also asserted a new freedom for the Internet, extending the Universal Declaration of Human Rights:

“The final freedom, one that was probably inherent in what both President and Mrs. Roosevelt thought about and wrote about all those years ago, is one that flows from the four I’ve already mentioned: the freedom to connect – the idea that governments should not prevent people from connecting to the internet, to websites, or to each other. The freedom to connect is like the freedom of assembly, only in cyberspace. It allows individuals to get online, come together, and hopefully cooperate.”

Secretary Clinton also made it clear the the U.S. would support the development and distribution of tools to enable Internet freedom. Such moves might be analogous to distributing radio components and communications gear to partisans in World War II.

“We are also supporting the development of new tools that enable citizens to exercise their rights of free expression by circumventing politically motivated censorship,” she said. “We are providing funds to groups around the world to make sure that those tools get to the people who need them in local languages, and with the training they need to access the internet safely. The United States has been assisting in these efforts for some time, with a focus on implementing these programs as efficiently and effectively as possible. Both the American people and nations that censor the internet should understand that our government is committed to helping promote internet freedom.”

Clinton was clear regarding how access to information can be vital in preventing conflict:

“Information freedom supports the peace and security that provides a foundation for global progress. Historically, asymmetrical access to information is one of the leading causes of interstate conflict. When we face serious disputes or dangerous incidents, it’s critical that people on both sides of the problem have access to the same set of facts and opinions.”

She also referenced the Global Network Initiative, a distributed group of companies, civil society organizations, investors and academics dedicated to “protecting and advancing freedom of expression and privacy in information and communications technologies (ICT).” GNI has posted a reaction to Clinton’s remarks on Internet freedom.

Secretary Clinton took questions from the audience after her speech.

A man from Libya asked wehether help would be available to defend against hackers who silence online media. Secretary Clinton said that tools would be developed collaboratively and deferred specific discussion for the panel.

One attendee wondered how young people, wired in a way they have never been before, can be engaged. Don’t panic over the hyperconnection of young people, said Secretary Clinton.” Find a way to utilize it.”

She closed by focusing again on the response recent disaster in Haiti, where a woman was rescued after the earthquake after sending a text message. “These networks took a voice that was buried & spread it to the world,” said Clinton.

Google, China and beyond

The timing of the speech could not be more apt, given the state of affairs that exists after Google’s announcement regarding ending censorship of its search engine in China, China.cn.

Today, more than 20 million people remain without Internet access in the Xinjiang region.

Reactions, perspectives and concerns emerge

Today’s speech on Internet freedom met with strong support from other federal agencies and electronic freedom advocates.

“Secretary Clinton’s inspiring remarks are a compelling argument for the power of Internet freedom to promote economic opportunity and the rights of all people,” said FCC Chairman Julius Genachowski.

“The FCC has a rich history of promoting open and competitive telecommunications markets at home and abroad. I look forward to working with our government partners and the private sector to advance free communications markets and networks worldwide.”

Chris Messina, open Web advocate (and now Googler) offers his perspective from the stage at the Newseum. Video of the interview is embedded below:

The Center for Democracy & Technology released the following statement in response to Secretary of State Clinton’s major policy address on Internet freedom:

“We applaud Secretary Clinton for placing global Internet freedom at the heart of 21st century diplomacy,” said CDT President Leslie Harris. “This is a critical moment in the evolution of the Internet.  Authoritarian regimes are remaking the Internet into a tool of political control; meanwhile, democratic countries are struggling to manage old social ills in the new digital world,” Harris said. “The United States must take bold action to ensure that the global Internet remains a powerful force for democracy and human rights, Secretary Clinton’s speech is an historic first step toward that end.”

CDT Attorney Cynthia Wong added: “The free and open Internet is inexorably linked to the achievement of other major foreign policy goals, from protecting human rights to promoting democracy and economic empowerment. CDT looks forward to working with the State Department as it incorporates this new global Internet freedom objective into the fabric of American diplomacy worldwide.”

“Today’s speech exposes Hilary Clinton as a dyed in the wool cyberutopian… which is a good thing,” said Ethan Zuckerman, co-founder of Global Voices and research fellow at the Berkman Center, as quoted by the Index on Censorship. “Her description of the internet as a “new nervous system for the planet” reflects aspiration as much as reality and points to a thorough embrace of the potentials for this technology, even in the face of dangerous uses of the tools. I was gratified to see her root the idea of ‘freedom to connect,’ not just in American history and tradition, but in the Universal Declaration of Human Rights and to make clear that she saw the responsibility to protect these rights falling on international institutions, like the UN Human Rights Council.”

“I’d been somewhat concerned that her statement might propose a new slate of internet rights, which might have sparked debate about whether the US was trying to impose its norms of speech on a global network – making it clear that internet freedom is rooted in the UDHR as is not a novel set of rights was an excellent move on her part. The policy part of the speech didn’t have many surprises. There’s been support in different branches of the US government for years for censorship circumvention technologies, and the State Department had already announced their interest in online diplomacy. What was interesting was the idea that taking a stand against censorship should become part of the “American brand”. That, combined with the prominent mention of the Global Network Initiative, looked like a hearty endorsement of Google’s recent decision to change its China business practices, and a challenge to other US companies to reconsider how they engage with nations that censor the Internet.”

David Weinberger, Zuckerman’s colleague at the Berkman Center, offered his thoughts and reaction in the video below:

Evgeny Morozov, contributing editor to Foreign Policy, also offered first thoughts on a “cyber Cold War.”

I was taken aback by how much Cold War rhetoric she managed to work into it. Multiple references to 1989, fall of the Berlin Wall, the rise of the Information Iron Curtain (as Fridmanesque a metaphor as it gets). It’s as if the last twenty years and globalization did not happen. The view of authoritarianism that she articulated in the speech smacked of a memo written by a bunch of confused Kremlinologists. I guess no sane American politician would ever acknowledge that information could be the opium of the masses, but acting as if today’s Russians, Iranians or Chinese are totally cut off from information/travel/globalization is kind of silly. The very thought that authoritarianism can survive in the age of information abundance scares the bejesus out of American policy-makers, so they simply prefer to skirt it. I doubt that such self-denial would pay off in the long run.

2. The problem with such an anachronistic view of authoritarianism – which supposedly relies on a very rigorous system of censorship – is that it doesn’t explain countries likes Russia or Egypt, where there is technically very little censorship per se (I bet that Russian has less Internet censorship than Australia or the United Kingdom). Unfortunately, I didn’t hear anything about the evolving nature of Internet control (e.g. that controlling the Internet now includes many other activities – propaganda, DDoS attacks, physical intimidation of selected critics/activists). If we keep framing this discussion only as a censorship issue, we are unlikely to solve it.

3. Clinton was too soft on China, essentially granting them the right to censor whatever they’d like simply because they have “different views”. I doubt that would go well with the Republicans and others who have chided the White House for being too soft on human rights. Her remarks about the need to incorporate Internet freedom into CSR for American companies working in authoritarian countries are valid , but I doubt it would help to solve the problem:  local Chinese companies will simply fill in the gaps. Anti-censorship tools are not going to help either, because Chinese Internet companies delete content at its root (a point that Rebecca MacKinnon made during the panel).

4. Clinton’s remarks about the need to go after those who initiative cyber-attacks also puzzled me. She is probably unaware of the numerous campaigns launched by American hacktivists on the web-sites of the Iranian government. Will those be persecuted too? The US government really needs to develop and then adopt a more coherent view on the ethics of cyberwarfare; otherwise, the US State Dept will be accused of duplicity. We can’t be tolerating cyber-attacks in one context and criticizing them in another context (I wrote more about it here) [Read the rest of "cyber Cold War]

Panel parses the meaning of Internet freedom

Following Secretary Clinton’s speech, a panel of long-time analysts, activists and academics convened on stage.

Internet Freedom Panel at the Newseum

Internet Freedom Panel at the Newseum

“No amount of tools will help people access information when it’s been deleted by the private sector,” said Rebecca MacKinnon, Open Society Fellow, and future Visiting Fellow at Princeton’s Center for Information Technology Policy. “10 years ago, only a small number of countriues censored the Internet. Now it’s more than 40.”

The panel was moderated by , Anne-Marie Slaughter, Director of Policy Planning at the State Department. Panelists included:

Shirky, speaking to the disruptive impact of online networks on societies, said that “We overestimate the value of access to information. We underestimate the value of access to each other.” In describing what happened in Iran and elsehwere, he observed that “it’s been dubbed the Twitter revolution, but it’s plainly the cellphone revolution.” Shirky has written extensively on the potential for online social networks to change authoritarian governments, including a recent essay, “the net advantage.”

“Damaging the open Internet is now starting to be seen like polluting rivers,” said Mackinnon, describing a shift in expectations for corporate responsibility online.

The panel also brought up FreeGate, free anti-censorship software for Internet access in China or beyond.

Mackinnon emphasized that development of tools needn’t be U.S.-centric. “It’s not about Westerners giving tools to the oppressed masses,” she said. “There are great programmers in Africa. They need support.”

There’s a crucial current example of precisely that kind of innovation outside of Western computer science labs: the Ushahidi platform was developed in Kenya & adapted for Haiti: Haiti.ushahidi.com

The final question for the panel came from the Internet: What is the U.S. responsibility regarding freedom of expression in Iran?

“Our responsibility is to stand up, engage governments openly in this discussion,” said Anne-Marie Slaughter.

[When video of the panel is available, look for a link]

Questions remain, with foreign policy, online freedoms and trillions in investments in the balance

Ultimately, it won’t be words alone that changes how Internet freedom is defined, upheld or enforced. It will be governments working in concert with NGOs, private companies and citizens. Doc Searls warned that we must be careful, lest the Internet become a “Cinternet.” MacKinnon looked last week at whether China’s demands for Internet ‘self-discipline’ are spreading to the West, in the form of censorship driven by copyright concerns and regulated through intermediary liability.

Clinton’s speech will matter most if it is translated into policy, just as Google’s bold blog post will be hold water when it stops censoring China.cn.

For now, the U.S. Secretary of State has made a major policy address on Internet freedom that will reverberate throughout the rest of the year. In a world that grows more interconnected by the second, such attention was needed.

6 Comments

Filed under journalism, technology

Washington DC aerial panoramas

Img_0026Img_0027Img_0028Img_0029Img_0030Img_0031

Leave a comment

Filed under Uncategorized

Haiti Crisis Camp DC

Img_0014Img_0024Img_0023Img_0022Img_0021Img_0020Img_0019Img_0018Img_0017Img_0016Img_0015Img_0025

Leave a comment

Filed under Uncategorized

Covering disaster on the real-time Web: Haiti earthquake

Earlier tonight, there was a major earthquake in Haiti.

Reports of seismic activity trickled online about six hours ago and then grew into a torrent.

Since then, CNN, the New York Times, NPR, WSJ, LA Times and thousands of other outlets have covered the news of the aftermath of a major natural disaster in the poorest nation in Western Hemisphere.

Tragedy unfolding in real-time.

I saw the first report of the earthquake in Haiti on Twitter, through Deb Dobson, when she tweeted a report from @WXII:

“AP: A strong 7.0 earthquake has hit the impoverished country of Haiti where a hospital has collapsed.

When I clicked over, Google real-time search for “Haiti earthquake” had already begin rolling.

No geolocated tweets had begun to show up when I did a geolocated search within 50 miles of Haiti on Twitter

That changed quickly.

Geolocated tweets from within 200 miles of #Haiti began coming in after the #earthquake‘s main force had hit. And searchers began to pick up local accounts, including overservers like @laurahertzfeld. She picked out @fredodupoux @danloprod and @futurehaiti.

Sharp-eyed picked up on the reports and put it out on the new wire – the real-time Web. After the story broke, the @LATimes reported that there had been multipled aftershock reported for #Haiti, with the initial #earthquake‘s epicenter 10miles inland. Given that location a tsunami was unlikely.

Using advanced search, I was able to find other people tweeting about the #earthquake near Port Au Prince, like @troylivesay and InternetHaiti.

I found that Andy Carvin was following the same electronic channels in real time. He created a NPR’s list of people tweeting from Haiti, adding sources as he discovered them from suggestions from his thousands of followers and his own geolocated searches. A story quickly went up at NPR.org that was updated with details as the story developed.

I heard CNN interview @Wyclef Jean soon afterwards. Wyclef was apparently on the phone with someone in Haiti when quake hit.

Not long after that,@CBSNews tweeted a statement from President Obama: “We are closely monitoring the situation and we stand ready to assist the people of Haiti.”

Within the hour, pictures of the earthquake’s aftermath began to emerge on Twitter, shared on Twitpic. @cristianrguez shared these shots: http://twitpic.com/xurlj http://twitpic.com/xurol

It’s this grainy pic, however, http://twitpic.com/xuthn, that’s on the front page of CNN.com, the LA Times and NPR.org. It’s on the image above.

It wasn’t long before more pictures of the disaster began to stream online. Marshall Kirkpatrick retweeted @RodrigoBNO, who tweeted “the first pictures from Haiti, now via Twitter: http://twitpic.com/photos/marvinady

@TroyLivesay, again geolocated in Haiti, tweeted that “Tipap made it from Carrefour – saw many dead & injured along the way – most buidings w/more than 1 story are down”

By that time, other media organization had made lists sources on Twitter that were near the disaster, including reporters and editors who were curating the stream.

CNN made a list: @CNN/haiti

And so did the @LATimes/haiti-quake

Add that to @NPRNews/haiti-earthquake and there were three columns of real-time news to watch stream in.

And then, hours after raw pictures from the real-time Web had streamed onto Twitter and into Google’s index, the New York Times posted an arresting gallery of earthquake pictures from Haiti.

Now, real-time will shift to real work, as disaster relief is surged to Haiti.

The extent of the damage will only become clear as more cameras and connectivity arrive in Haiti.

For now, the world has seen again how information can spread through the virtual reflectors of the online world. In 2010, fiber optic cables link media outlets in much the same way, connecting humans to one another in much the same way as axons connect neurons in a cybernetic brain.

Even in the worst of times, the current ability of humankind to detect harm and direct resources towards healing wounds to populations can be breathtaking. The digital tools available to nimble editors for informing the audience of what’s happening in real-time by curating online media are unprecedented. And the ways that individuals can directly reach out to help those afflicted are powerful.

How you can help:

As Britt Bravo at BlogHer shared:

• The American Red Cross is accepting donations for its International Response Fund. You can follow their work on the American Red Cross Disaster Newsroomblog, and on Twitter at @RedCross.

U.S. Fund for UNICEF also needs donations. According to their press release:

“Funds are urgently needed to provide safe water, temporary shelter systems, essential medical supplies etc. . . . Haiti is the poorest country in the western hemisphere and has a population of 9.6 million inhabitants, of which more than half are under 21 years old.”

You can follow UNICEF’s work on their Field Notes blog, and on Twitter at @UnicefUSA.

Mercy Corps is deploying an emergency team, and is asking for donations. You can follow their work on the Mercy Corps blog, and on Twitter at @mercycorps.

• According to their Twitter feed, Oxfam America is already on the ground in Haiti and is asking for donations. You can follow them on the Oxfam America blog and on Twitter at @oxfamamerica

• Musician Wyclef Jean, who established Yéle Haiti, tweeted, “Help Haiti Earthquake Relief Donate $5 by texting YELE to 501 501 right now please RT.” You can follow him on his blog, and on Twitter at @wyclef.

The next twenty four hours will be crucial. As Marc Ambinder tweeted, “from what I can gather, Obama is still up and working on response to the Haiti earthquake.the President was still up at 1 AM. Virtually everything I hear from folks in the know begins with “bad, bad, bad.” A catastrophe upon a catastrophe.”

Here’s hoping the digital tools that communicated the news can be used to help those in dire need.

UPDATE: Chris @Sacca has shared 6 ways that you can help in Haiti. His post and further annotations for each link are worth reading.

1) Text “HAITI” to “90999” to donate $10 to the Red Cross

2) Text “Yele” to 501501 to donate $5 to Yele Haiti

3) Donate to Partners in Health (click here) — PIH (@pih_org)

4) Donate to Architecture for Humanity (@archforhumanity) (click here)

5) Donate to @charitywater (click here)

6) Learn more about Haiti

UPDATE II: Brock Meeks posted the following video of the earthquake from YouTube.

UPDATE III Raw footage from after the earthquake ended. Warning: graphic images of death, destruction and grief.

UPDATE IVJournalism professor Dan Kennedy wrote thoughtfully about citizen media and the earthquake in Haiti. As he writes there, Global Voices has a posted “a compilation of tweets and photos and a digest of what bloggers in Haiti and throughout the Caribbean are saying.”

CNN’s iReport also has put together a page on the Haitian earthquake.

UPDATE V: By the end of Wednesday, the New York Times had also assembled a number of useful list of Twitter accounts related to the earthquake in Haiti:

9 Comments

Filed under blogging, journalism, social media, technology, Twitter