Category Archives: Twitter

Yes, it matters if senior staff at your institution use social media. Here’s why.

Over at GigaOm, Mathew Ingram asks whether it matters whether some editors and reporters at the New York Times tweet or not, riffing on the “Twitter graveyard” that Charlie Warzel dug up at Buzzfeed. As Warzel notes, dozens of Times staff are dormant or are “eggs,” with default accounts. My answer is simple: yes, it matters, and as I clarified to Patrick LaForge, a long-time, active Twitter user who I think uses it quite well, this isn’t about how they tweet but whether they do it at all.

Full disclosure: I gave the Times a much longer, richer answer regarding social media when their researcher interviewed me for the innovation report that leaked earlier this year. I was constructively critical then and will try to be now, as well.

It’s true that Twitter is being actively used by a smaller percentage of American adults online (19%) than other platforms, like Facebook. While I think that underbills Twitter’s influence and reach, I would be interested to see Charlie Warzel or a media reporter audit the NYTimes use & participation on Facebook, Instagram, Tumblr, Pinterest, Google+ Hangouts with readers, Reddit, or comment sections. That would be more representative of total commitment and action on reader engagement, as opposed to a Buzzfeed post that may feel like a potshot to people internally. As someone who has watched and participated in discussion about Times content on all of those channels, I can say with some certainty that there is a gradient of demonstrated use & active listening. As long as @deanbaquet is silent, though, folks at 620 Eight Avenue should be prepared for negative comparisons to Alan Rusbridger (@arusbridger) at the Guardian and external analysts wondering whether he understands how the top editor acts sets the bar, high or low, for a media organization. Reasonable editors can differ, as Lydia Polgreen does:

I’ve consulted for a number of people on this front over the years and done internal training at past gigs. Showing you are listening with a favorite or retweeting a reply that advanced a story is valuable; it’s the first step to ‘tweeting your beat.’ For instance, for Baquet, retweeting a different reporter sharing her or his big story once every day would demonstrate that he was reading his own staff and using the audience that he has accumulated to amplify stories would be a safe approach. From where I sit, leading a media organization now includes a profoundly public component, and as the “sources have gone direct,” top editors are ceding ground by not using social media to get their perspective into discussion; posting a press release online or emailing statements is a limited and limiting approach. As for whether someone can lead a newsroom effectively or not without paying attention to Twitter, knowing what your staff or those you respect in the industry are saying about you or your leadership, or how they are responding to public critique or your journalism, is relevant to understanding what their challenges or needs are.

I don’t understand some arguments I see elsewhere online that engaging with readers, across platforms and email, doesn’t make the product better or make someone a better editors. The best reporters I know have active inboxes, busy phones and are constantly vetting stories with sources. The idea that products and services don’t get better through exposure to the customers, clients, readers, buyers or users and listening to their responses goes against the grain of everything we’ve learned about iterative, user-centric design over the last decade, in media organizations or out. I find that many comments, @replies, email or calls I get about my journalism makes it better — not all, by any stretch, but a lot, particularly by people who do research in the space, who do what I’m describing, who report on it or are affected by it. If you don’t think so, that’s fine. It’s been my impression that Margaret Sullivan (@sulliview) is a great public editor because she is an active listener online, not just in her inbox.

I understand that some people may still feel that Twitter is dumb, inane, hobbled by a character limit or not a valuable place for senior staff to spend time. In response, I would suggest looking at how another executive editor at a towering media institution in the United States that’s also working to transform from a print-centric model is handling Twitter: Marty Baron, at the Washington Post: @PostBaron. It sure seems like Marty Baron has quite similar working conditions and roles and constraints as Baquet, and yet manages to approach public communication in a different way.

Time is not the issue at the Times or elsewhere. It’s culture. It takes 10 minutes a day to log on to Twitter, read replies, search for responses to your stories (just put in URL) and send a tweet and RT another one. Anyone in government, media, academia or nonprofits who portrays doing that as a bigger time commitment is being disingenuous, perhaps because they simply don’t want to use the platform, given years of negative media reports about how people act there. It’s certainly true that building and engaging an audience takes time, training or experiential learning, but it’s also worth noting that former Timesman Brian Stelter reported his heart out daily and managed to balancd social media. Creating an account on a two-way platform and then walking away, ignoring people talking to you, is like going to a cocktail party with strangers and spending your time looking at your phone and ignoring people — or occasionally saying something at dinner and ignoring what people around the table say in response. It may be better strategically, from my standpoint, not to create an account at all than to do so and then abandon it. Your mileage, as ever, may vary.

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Twitter opens analytics platform to public [TL/DR: images get more engagement]

I briefly logged into Twitter’s free analytics service again today, prompted by a conversation on (you guessed it) Twitter about the demographics of an account’s followers and the news that it was now open to all.

Today, any Twitter user can log in and access the online dashboard and see what Twitter says about how people are interacting with your tweets, among other insights.

I was glad to see that dashboard is definitely working better now than when Twitter first gave me partial access. (I could see follower demographics but not impressions). I know that some people may see these stats as fake-ish numbers, but I wish Tumblr, Pinterest, Vine, Instagram & Google+ offered similar free dashboards for their users — certainly, it would be great if Facebook did for people who turned on the Follow feature.

What did I learn?

digiphile-Twitter-follower-demographics-august-2014First, looking at the highest impression number (155,000 impressions on this tweet) I was reminded that the concept of “free speech zones” remains controversial in the United States, and that tweeting about them can result in a different kind “engagements” than RTs or Favorites: angry @replies from lots of strangers.

This is particularly true if combined with a journalist embroiled in controversy over a misidentification of ammunition and the #Ferguson hashtag.

Second, the gender numbers in the demographics of my followers continues to be heavily skewed toward men (81% vs 19%), a situation that has endured more or less ever since the beginning of 2010, when Twitter began recommending me to new users in its technology vertical.

I invite and welcome any and all women who like to follow me to do so here, if you’re interested in the sorts of things I tweet about, just as I do on Facebook or other social networks.

digiphile-engagement-twitter-august-2014Finally, what Twitter Media and News staff had already told people who are listening is backed up by what they’re showing me: including pictures, maps and graphics in your tweets will raises your “engagement” numbers, at least as measured by people resharing tweets, favoriting them, @mentioning or @replying to them.

I’ve intentionally done that more over the latter half of August, and it shows up in the data.

It takes longer to find the right image for a tweet but the effort can pay off.

Adding that to the process reminds me of how I described Twitter back in 2008: a distributed microblogging platform.

While a few tweets may still be produced and received as simple, humble text messages, as in 2006, many more are much more complicated, and have been for some time.

Back in 2010, the map of a tweet already looked like this under the hood, with some 30 lines of meta data.

raffi-anatomy-of-a-tweet

Years later, updates to the platform are much more complex, with integrated cards, videos and pictures. As Twitter rolls out e-commerce from within tweets, I wonder if better dashboards for sales, subscriptions and other conversions might be on the way for the social media company’s customers, if not, perhaps, all of its users.

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“High elf” arrested in Oregon, battling Morgoth

A sword-wielding elf spotted in Portland, Oregon by a local smartphone-wielding human, told police that he was “battling Morgoth,” who apparently had made his way back through the Door of Night and returned to Middle Earth in the form of a red BMW.

Morgoth is the evil higher being whose fall from grace as Melkor  in J. R. R. Tolkein’s mythical universe parallels that of Satan in John Milton’s “Paradise Lost.”  Sauron, who the general public knows from “The Lord of the Rings” movie epics, was one of Morgoth’s chief lieutenants.

Fingolfin_and_Morgoth

The fact that the young man in Oregon was wearing chain mail is a sign that he might just know what he was talking about: high elves in Tolkein’s universe wore mail, unlike the lightly armored wood elves in the Dungeons and Dragons universe and subsequent worlds.

In this case, however, it appears that he was a different sort of “high elf” — the man admitted to officers that he’d taken LSD before his epic battle with the Beamer — and that he wielding a machete, not an ancient elven blade forged in Gondolin.

According to KPTV, after treatment and release from a local hospital, the young human has been charged with criminal mischief, disorderly conduct, criminal mischief and menacing as a result of the elfscapade.

[IMAGE CREDIT: "The duel of Fingolfin and Morgoth," by Silentwitness97 at the LOTR Wiki]

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White House goes direct on Instagram in advance of “Zillow Town Hall”

Tomorrow, President Barack Obama will be answering questions about housing during a live event with Zillow. Today, President Obama went directly to Instagram to ask the American people for questions about housing.

obama-instagram

In some ways, this is old hat. The source for the questions, after all, is the same as it has been many times over the past five years: social media. As I commented on Tumblr, five years into this administration, it would be easy to let these sorts of new media milestones at the White House go unremarked. That would be a mistake.

The novelty in the event tomorrow lies in two factors:

1) The White House is encouraging people to ask the president questions using the #AskObamaHousing hashtag on Twitter, Zillow’s Facebook page or with their own “instavideo” on Instagram.

2) It’s being hosted by Yahoo! and Zillow, a online real estate market place that has been a prominent supporter of the administration’s open data efforts.

As for Tuesday at 5:50 PM ET, there were only around a dozen videos tagged with #AskObamaHousing on Instagram, so if you have a good one, the odds are (relatively) decent for it to be posed. (Twitter, by contrast, is much livelier.)

Such informal, atomized mobile videos are now a growing part of the landscape for government and technology, particularly in an age when the people formerly known as the audience have more options to tune in or tune out of broadcast programming. If the White House is looking to engage younger Americans in a conversation about, Instagram is an obvious place to turn.

Today, politicians and government officials need to go where the People are. Delivering effective answers to their questions regarding affordable housing in a tough economy will be harder, however, than filming a 15 second short.

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Under pressure, Twitter prepares to extend reporting abuse to all users

Under increased scrutiny, Twitter will be extending the ability to report tweets to all of its hundreds of millions of active users around the world.

A statement from Twitter, emailed to the BBC and GigaOm, urged users to report abusive behavior and violations of the relevant policy and Twitter Rules using an online form and shared plans to “bring the functionality to other platforms, including Android and the web.” Twitter hasn’t shared timelines for that extension yet, but aggrieved users in Britain and beyond should gain the ability to flag tweets with a couple of taps eventually.

report-tweet-button

Twitter users have been able to report violations and abuse for years, with decisions by the service’s Safety team as tickets or law enforcement interest comes in. Twitter’s Safety team, headed by Del (@delbius) Harvey, has been quietly, professionally handling the ugly side for many years.

Adding reporting to individual tweets, however, is a relatively new change that was not announced on the Twitter blog or through the @Safety or @Support accounts.

Here are the relevant details from Twitter’s FAQ:

You can report Tweets that are in violation of the Twitter Rules or our Terms of Service. This includes spam, harassment, impersonation, copyright, or trademark violations. You can report any Tweet on Twitter, including Tweets in your home timeline, the Connect or Discover tabs, or in Twitter Search.

To report a Tweet:

  • Navigate to the Tweet you’d like to report.
  • Tap the ••• icon to bring up the off-screen menu.
  • Select Report Tweet and then one of the options below.
  • Select Submit (or Next if reporting abuse; see below for details) or Cancel to complete the report or block the user.

Reporting options:

Spam: this is the best option for reporting users who are using spam tactics. Please reference the Twitter Rules for information about some common spam techniques, which include mass creation of accounts for abusive purposes, following a large number of users in a short time, and sending large numbers of unsolicited @replies.
Compromised: if you think the user’s account has been compromised, and they are no longer in control of their account, select this option, and we will follow up with them to reset their password and/or take other appropriate actions.
Abusive: for other types of violations, including harassment, copyright or trademark violations, and impersonation, select this option. When you select “Next’”, you’ll be taken to a form where you can complete and submit your report to Twitter.
Block account: instead of reporting a user, you can select this option to block the user. If you block a user, they will not be allowed to follow you or add you to lists, and you won’t see any interactions with the user in your Connect tab.

Icebergs ahead

Twitter has successfully scaled the ability to flag media to all of its users. They’ve kept the Fail Whale from surfacing by vastly increasing the capacity of the service to handle billions of tweets and surges in use during major events. They’ve already rolled out tweet reporting to Twitter to iPhone users. Now, they’ll simplify reporting of abuse tweets for everyone.

There may be hidden tradeoffs in adding this function, as Staci Kramer pointed out on Twitter: previously available options, like “tweet link,” “mail link” and “read later” aren’t in the new version of Twitter’s iOS app.

What may prove more difficult than adding this function to other official apps and the Web, however, will be adding the human capacity to adjudicate decisions to suspend or restore accounts.

Twitter will be doing it under increasing scrutiny and a fresh wave of critics who are taking the company to task for being slow to respond to threats and abuse. More than 18,000 people have signed a petition at Change.org demanding that Twitter provide a an abuse reporting button. The petition was filed after a stream of rape threats were directed at Caroline Criado-Perez on Twitter for 48 hours.

Criado-Perez, a freelance journalist and self-described feminist campaigner, was in the public eye because of her successful efforts to keep pictures of women on paper money. She began receiving abusive tweets on the day that the Bank of England announced that author Jane Austen would appear on its newly designed £10 note.

The signatories on the petition were asking for a function that already exists for the millions of Twitter users that access the service on an iPhone, as the head of the social networking service’s United Kingdom office tweeted earlier today, responding to heated criticism in the British press.

To mollify critics and offer a users a better experience, Twitter staff will need to proactively detect waves of abuse, aided by algorithms and adjudication systems, and make judgements about whether tweets break its stated policies or represent threats that must be reported to law enforcement.

“I don’t know what proportion of posts are abusive, nor do I know the volume of complaints handled by Twitter staff and their response time, which are obvious factors in how and when abuse reports are handled,” commented veteran journalist Saleem Khan. “If there’s a problem with complaint-handling, Twitter needs to examine its processes and staffing. That said, if abuse and/or non-responsiveness by staff are perceived to be a problem, then it is a problem.”

To state the obvious, this will be an ongoing headache for Twitter.

Like other social media companies, Twitter has been navigating deep, troubled currents of censorship, privacy and suspensions in recent years.

Creating systems that offer fair, efficient moderation and adjudication of reports is a conundrum that code alone may not be able to solve. That challenge is extended by the presence of organized campaigns of humans and bots that game governance systems by flagging users en masse as spammers, leading to suspensions.

That may well mean that Twitter, like other social networks with millions of users, will need to expand its safety team and train the rest of its public-facing employees to act as ad hoc ombudsmen and women, as aggrieved users inevitably turn their ire upon staff using the network. They’re well positioned to do so, perhaps better than any other social network, but the service is inevitably going to face tough decisions as it operates in countries do not have legal protections for freedom of expression or the press.

As Rebecca MacKinnon, Ethan Zuckerman and others have highlighted, what we think of as the new public square online is owned and operated by private companies that are setting the terms and conditions for expression and behavior on them. Giving users the capacity to report abuse, fraud or copyright infringement is a natural feature for any major website or service but it comes with new headaches. If Twitter is to go public, however, it will need to develop more matures to handle being a platform for the public.

“The question remains,” commented Khan: “What rights and powers do we delegate to private, for-profit, unregulated platforms that increasingly mediate the majority of our discourse, and where is the line that we draw in that deal?”


Editor’s Note: I sent Twitter a series of questions regarding the new reporting function on Sunday morning. On Sunday night, Twitter declined to comment further than the statement they have released. On Monday afternoon, Twitter CEO Dick Costolo responded to tweeted queries. Following are the questions I posed over email. If you have answers, feel free to comment or contact me.

When was this added? Was there an official blog post or tweets from staff, @safety and @support about it?

What’s the timeline for it rolling out to all users? Will Twitter for Windows and BlackBerry and get it?

Will it be added to the API, so that TweetBot and TweetDeck users, along with other clients, can use it after updates?

Will Twitter increase staffing at Safety and Support to handle an increase in reports? To what levels?

Will there be designated ombudsmen or women?

Will there be any transparency into the number of tickets received regarding abuse or someone’s status in the queue?

Will Twitter release aggregate data of abuse (or spam) flagging? How will Twitter deal with false positives or organized/automated campaigns to flag users or tweets?

Will there be any consequences for users that repeatedly abuse the ability to flag people or tweets for abuse?


Postscript

On August 3, Twitter responded with an update to its rules to help address abusive behavior, including extra staff to handle abuse reports.

“It comes down to this: people deserve to feel safe on Twitter,” said Twitter’s UK lead Tony Wang and Del Harvey, senior director for trust and safety, in a blog post.

We want people to feel safe on Twitter, and we want the Twitter Rules to send a clear message to anyone who thought that such behaviour was, or could ever be, acceptable.”

The updated rules apply globally. “As described in the blog post, this was a clarification of existing rules — we discussed harassment in our help center in connection with abuse, but this makes it explicit in the rules as well,” said Twitter communication lead Jim Prosser, reached by email.

Wang also tweeted an apology to the women who have been targeted by abuse on Twitter.

“I personally apologize to the women who have experienced abuse on Twitter and for what they have gone through,” he said. “The abuse they’ve received is simply not acceptable. It’s not acceptable in the real world, and it’s not acceptable on Twitter.”

So yes, there are limits to free speech on Twitter.

What are they? Well, that’s the sticky wicket. The updated rules now include a section that Harvey said already existed. Twitter “actually always had that as a note on our abusive behavior policy page; we just added it directly to the rules,” she tweeted.

Targeted Abuse: You may not engage in targeted abuse or harassment. Some of the factors that we take into account when determining what conduct is considered to be targeted abuse or harassment are:
*if you are sending messages to a user from multiple accounts;
*if the sole purpose of your account is to send abusive messages to others;
*if the reported behavior is one-sided or includes threats

This was “no real addition, just [a] clarification,” tweeted Harvey. “Twitter “just added the explicit callout to our preexisting policy under the abuse & spam section.”

There is no functional difference in how Twitter’s Safety team will now assess abuse reports, she further clarified.

“We’ve been working on making the reporting process easier for users & clarifying our policies.”

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In defense of Twitter’s role as a social media watchdog

Mike Rosenwald is concerned that overzealous critics will make Twitter boring.

twitter is ruining

Rosenwald, who has distinguished himself in articles and excellent enterprise reporting at the Washington Post, appears to have strayed into a well-trodden cul de sac of social media criticism.

Writing in the Post, he quotes from series of sources and highlights a couple of Twitter users to arrive at a grand thesis: online mobs taking tweets out of context could chill speech. Rosenwald’s point was amplified by Politico chief economic correspondent Ben White, whose tweet is embedded below:

When I went to grab the embed code for the tweet above, however, I found something curious: I couldn’t generate it. Why? After I strongly but politely challenged White’s point twice on Twitter, he’d blocked me.

Here’s what I said: I am disappointed that the democratization of publishing and speech continues to be resented by the press. Celebrities, media and politicians will be criticized online by the public for inaccuracy and bias. It’s not 1950 anymore. And for that, a journalist blocked me.

Irony aside, I wish White hadn’t taken the nuclear option. I’m no absolutist: when George Packer slammed Twitter 3 years ago, I suggested that he take another look at what was happening there:

Twitter, like so many other things, is what you make of it. Some might go to a cocktail party and talk about fashion, who kissed whom, where the next hot bar is or any number of other superficial topics. Others might hone in on politics, news, technology, media, art, philosophy or any of the other subjects that the New Yorker covers. If you search and listen, it’s not hard to find others sharing news and opinion that’s relevant to your own interests.

Using intelligent filters for information, it’s quite easy to subscribe and digest them at leisure. And it’s as easy as unfollowing someone to winnow out “babble” or a steady stream of mundanity. The impression that one is forced to listen to pabulum, as if obligated to sit through a dreary dinner party or interminable plane ride next to a boring boor, is far from the reality of the actual experience of Twitter or elsewhere.

Packer clearly read my post but didn’t link or reply to it.

Given his public persona, I suspect Rosenwald will be much more open to criticism than Packer or White have proven to be, although I see he hasn’t waded into the vitriolic comments on his story at the Washington Post, which slam Twitter or the article — or both. Here’s what I’ve seen other journalists and Twitter users tweet about the piece:

For my part, I tend to lean towards more speech, not less. Twitter has given millions of people a voice around the world, including the capacity to scrutinize the tweets of members of the media for inaccuracy, bias or ignorance.

That’s not to say that a networked public can’t turn to an online mob and engage in online vigilantism, but the causality that Politico chief White House correspondent Mike Allen trumpeted regarding Twitter use in yesterday’s Playbook was painful to read on Saturday morning.

Twitter makes people online vigilantes? Come on. Facebook, Twitter, Tumblr, Google+ and other social media platforms have taken nearly all of the friction out of commenting on public affairs but it’s up to people to decide what to do with them.

As we’ve seen during natural disasters and revolutions across the Middle East and North Africa, including protests in Turkey this weekend, an increasingly networked public is now acting as reporters and sensors wherever and whenever they are connected, creating an ad hoc system of accountability for governments and filling the gaps where mainstream media outlets are censored or fear to tread.

That emergence still strikes me as positive, on balance, and while I acknowledge the point that White and the sources that Rosenwald quotes make about the potential for self-censorship, I vastly prefer the communications systems of today to the one-to-many broadcasts from last century. If you feel differently, comments — and Twitter — are open.

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Jake Tapper honors veterans with a #MemorialMessage

CNN anchor Jake Tapper has long been adept with online media, going back to his work at Salon.com. On the Friday before Memorial Day Weekend, Tapper showed how powerful a platform Twitter can be for collective remembrance when he catalyzed an outpouring of family memories from his followers.
  1. Tapper introduced the premise to his followers with a single tweet, sharing a hashtag, #MemorialMesssage, to organize the replies and modeling the response himself.
  2. Our hashtag game today is for those who serve. Send us your Memorial Day message. Mine? Thank you. We will not forget. Use #MemorialMessage
  3. Tapper received just one reply, at first.
  4. @jaketapper #MemorialMessage Remembering Captain Jeb Franklin Seagle a dear friend and hero who made the ultimate sacrifice in Grenada.
  5. Then he came back to Twitter, and shared more personal remembrances of those who served.
  6. This Memorial Day weekend i’ll be thinking about fallen heroes such as Lt. Col. Joe Fenty, Lt. Ben Keating, and Capt. Tom Bostick.
  7. RIP heroes of COP Keating: Kevin Thomson, Justin Gallegos, Chris Griffin, Michael Scusa, Vernon Martin, Stephan Mace, Josh Kirk, Josh Hardt.
  8. RIP this Memorial Day to Captain Robert Yllescas.
  9. Another fallen soldier I will be thinking about this weekend, PFC Chris Pfeifer projects.militarytimes.com/valor/army-pfc…
  10. And Pfc. Brian Moquin, who was killed in a helicopter crash in 2006 projects.militarytimes.com/valor/army-pfc…
  11. And SSG Ryan Fritsche sites.google.com/site/wryanfrit…
  12. And SGT Buddy Hughie projects.militarytimes.com/valor/army-sgt…
  13. More of his followers began chiming in — and Tapper began retweeting their memories of fallen service members to his more than 1 million followers
  14. @jaketapper CPL Robert Taylor McDavid KIA March 10, 2008. OIF. My brother-in-law.
  15. @jaketapper I’ll remember CTO2 Steve TESMER the sole operator type on board the EC121 shot down by NK in 68. my room mate and friend
  16. @jaketapper My daddy 1SGT Robert Scholz Died 2/7/2010 Served Vietnam and Korea twice each. Not in action but served our country for 20 yrs.
  17. @jaketapper Remembering Maj Charles Creech who passed away 2yrs. Ago after a distinguished career flying for the US Air Force. Dear friend!
  18. @jaketapper My great-uncle, MAJ Stanley Holmes, US Army, POW in Philippines during WWII, killed aboard the hellship Oryoku Maru, 12-15-44
  19. Thank you to my late grandfathers John A Petersen, Harry Gabbard #wwiiVets #memorialmessage @jaketapper
  20. @jaketapper CPT David Boris … Commander, A TRP 1/91 CAV, 12 Nov 2007
  21. .@jaketapper My wife’s bro, @USArmy Cpt Shane Mahaffee passed in ’06. 4 mournful Mondays in a row: death, burial, Memorial Day, b’day. #hero
  22. @jaketapper My Uncle, Maj. Kenneth P. Tanner. Killed In Vietnam in last major battle, Operation Ripcord. Left 4 children behind.
  23. .@jaketapper I’m remembering LT John Valek, USN. Served ’38-’52 – WW2/Korea. Survived the sinking of the USS Wasp in ’42. Passed in 2000 RIP
  24. @jaketapper Two Flight School classmates. ENS Ryan Anthony USN, LTJG Robert Roch, USN. Great friends.
  25. @jaketapper Sgt. Josh Madden, December 6, 2006, Hawija, Iraq.
  26. @jaketapper SSG Lillian Clamens. Saddest one I ever encountered. She was leaving the next day. 10/10/07 projects.militarytimes.com/valor/army-sta…
  27. @jaketapper I’m remembering my grandfather, Raymond Sanfilippo, who served on the USS Lake Champlain during WWII. #MemorialDayHeroes
  28. @jaketapper My Dad, Sgt William Lieder, served in US Army & Navy. Saw action in Korean War. Said he never should have left service, loved it
  29. @jaketapper Remembering Jerry Zovko. Killed in Fallujah. Still angry.
  30. @jaketapper RIP Jack Thurston-Bataan Death March survivor POW til MacArthur liberated-renaissance man from Corbin,KY #memorialmessage
  31. @jaketapper #memorialmessage Remembering my late Grandfather Edward and late Uncle Ricky; Ed – WWII, Marine Corps. Ricky – Korea, Air Force
  32. @jaketapper My father, SFC. Benjamin Davis Sr. US Army. 30yrs. WW2 Vietnam
  33. @jaketapper Specialist Theodore Matthew Glende – K.I.A. July 27, 2012 in Afghanistan. (23 years old. Husband of my best friend.)
  34. @jaketapper CPL Pruitt Rainey, 173rd ABCT, Chosen Company. One of 9 US KIA 7/13/08 at the Battle of Wanat. #ChosenFew
  35. @jaketapper my bro 1stLT Travis Manion USMC and his best friend SEAL Brendan Looney. Buried next to each other in Arlington. @TMFoundation
  36. @jaketapper My grandfather: Lt. Col. LeRoy Skaith. Passed in 1997. Bronze Stars WWII: Battle of Hurtgen Forest and Battle of the Bulge
  37. @jaketapper Uncle Al, 1st infantry division, Normandy, the Bulge, Germany
  38. @jaketapper My “Grandpop” Lt Walter Catanzarita. Wounded WWII, passed 1980.
  39. @jaketapper CIA Paramilitary Officer & former USMC Johnny Spann, KIA 11/25/01, Qala-I-Jangi, Afghan;1st KIA in country & a great guy. RIP
  40. @jaketapper RIP Jimmie “Sonny” Davis…Korean Conflict
  41. @jaketapper Remembering my great grandpa, Jesus Briseno – Navy – Pearl Harbor survivor. RIP.
  42. @jaketapper my grandfather, SSgt James Reynolds, 3rd US Army, Battle of the Bulge
  43. @jaketapper I’ll be remembering my friend, Capt Matthew Mattingly, Army 82nd Airborne, KIA in Iraq, 9/13/2006
  44. @jaketapper #memorialmessage remembering my CA grandpa, Captn (marines) WWII-Pacific & the brave woman he wrote love letters to back home.
  45. @jaketapper Remembering my Great Uncle, Salvatore Sanfilippo, Purple Heart recipient, Battle of the Bulge, WWII. #MemorialDayHeroes
  46. @jaketapper My Uncle Billy Knight, who died in ’82 from cancer caused by Agent Orange exposure in Vietnam. Our memories are warm & vibrant.
  47. @jaketapper Spc Ross McGinnis, December, 4 2006 – Medal of Honor
  48. @jaketapper Remembering my dad. He was so proud to have served in the Navy in WW2. Love you, Daddy, and thank you. #MemorialMessage
  49. .@jaketapper Anthony Marangiello, Glen Cove, NY. Bataan Death March, WWII. Came back with the respect of all. #memorialday
  50. @jaketapper H.S. classmate Lance Cpl. Howard March killed in Iraq 9/24/06
  51. @jaketapper TY for sharing all these memories, very powerful. My late grandfather served in WW2. Father-in-law served in USN Korea(surgeon)
  52. @jaketapper Remembering my grandpa, James C. Evans – Navy – Pearl Harbor survivor. #memorialday
  53. @jaketapper RIP my grandpa Robert W. English. Navy. Battle of Midway survivor. 1918-2013
  54. @jaketapper CW4 Phil Garvey died flying a rescue mission that wasn’t supposed to be his.He volunteered so pilots w young kids didn’t have to
  55. @jaketapper remembering my Pappy: James I “Jack” Martin. Combat Medic, US Army WWII – Pelilieu and other hot rocks. Never talked about it.
  56. @jaketapper : I honor Lance Cpl Bob W. Roberts. Died OIF Fallujah. May 2004. Childhood friend.
  57. @jaketapper I #GoSilent for SSG Christopher Cutchall, KIA Baghdad Sept 2003. Best scout, wonderful father, husband, & friend ever.
  58. I’m remembering my grandpa, Carl Conrad, Army, WWII, both Pacific & European Theatres. @JakeTapper pic.twitter.com/CC9VJmgAK3
  59. @jaketapper Cpl George Anthony “Tony” Lutz II, killed December 29, 2005, 6 weeks into his first deployment.
  60. @jaketapper my great uncle Leslie Fleming 200th Coast Artillery. Survivor of the Bataan Death March.
  61. @jaketapper in memory of my grandfather, Hugo Smith, survived the Battle of the Bulge
  62. @jaketapper Remembering my grandmother Rifka Frank, Yeoman First class, enlisted May 1, 1918 WWI. 1900-1986.
  63. @jaketapper My dad – Army Air Corps Flight Engineer – China, Burma, India WWII. I still wear his wings as a bracelet. He died in 1990
  64. @jaketapper My mom Sgt. Ellen Shanahan, Women’s Army Corp, WWII. Very proud of her service.
  65. @jaketapper my dad, CWO Hank Meadows, Headquarters Company, 8th Air Force, Bushy Park, London, England
  66. @jaketapper remembering my father, Stanley Caplan, WWII 1922-2011
  67. @jaketapper : CPL Wesley Wells, 2-27th Infantry USA Libertyville,IL KIA Naka, Afghanistan 09/04 #memorialmessage
  68. @jaketapper Remembering my dad, Leslie N Webster, served in WWII with 535th Engineers building bridges. Miss you Dad.
  69. @jaketapper my father PFC John T Henley WW2 Mindinao Philippines. Henley Wilson Merrills marauders
  70. @jaketapper Remembering both my papaws & hubby’s grandad-all served our country. Grateful 4 & blessed because of their service @JustinDOwen
  71. At the end of that outpouring, Tapper signed off and suggested that his followers use the hashtag if they continue to share memories, sustaining the distributed conversation he’d sparked and empowered.
  72. Signing off now tweeps… Use #MemorialMessage if you tweet more remembrances so we can all follow by clicking on the hashtag… God bless
  73. And they did:
  74. @jaketapper #MemorialMessage thinking of Patrick V. Needham, #USArmy in Korea, 31 yrs #ChicagoPolice, passed away 1984, too young.
  75. @jaketapper Miss WWII dad; taught us 2 “police the area” -clean the yard & sing Army songs(Dirty Bill lived on Garbage Hill)#MemorialMessage
  76. This was one of the best uses of Twitter I’ve seen this year. Well done, Mr. Tapper.

    And thanks to all those who have served and sacrificed.

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